Kuberya-AI Solutions

    Kuberya

    Legal Document

    Privacy Policy

    Your Privacy is Our Priority. Learn how we handle and protect your data.

    Last Updated: 7 July 2026

    Section 01

    Introduction

    Kuberya AI Solutions ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and AI-powered solutions.

    Section 03

    How We Use Your Information

    Service DeliveryProvide and maintain our AI solutions
    Service ImprovementEnhance AI model accuracy and performance
    Customer SupportRespond to requests and provide assistance
    Business OperationsComply with legal obligations and security
    MarketingSend promotional communications (with consent)
    AnalyticsAnalyze usage patterns for optimization
    Section 05

    Data Sharing and Disclosure

    We may share your information with:

    Cloud & Hosting: AWS & Hostinger — for hosting website and backend
    Consent Management: Kuberya's own EU-hosted consent system — for cookie consent handling
    AI Processing: OpenAI — only when voice assistant features are used
    Legal Requirements: To comply with laws and valid legal processes
    Section 07

    AI-Specific Privacy

    AI Model Training
    We do not use confidential data to train general models without permission
    Custom models trained on your data remain your property
    Data minimization and anonymization techniques are applied
    AI Output Privacy
    AI outputs based on your data are kept strictly confidential
    Interactions are not shared with other clients
    You retain ownership of AI outputs generated from your inputs
    Section 09

    Data Retention

    Active AccountsService agreement + 30 days
    Billing Records7 years (tax compliance)
    Support Tickets2 years from resolution
    Marketing DataUntil consent withdrawn
    Section 02

    Information We Collect

    Directly Provided
    Account Info: Name, email, phone, address, job title
    AI Data: Uploaded content, prompts, and feedback
    Billing Details: Transactions and history
    Automatically Collected
    Technical Data: IP, browser type, operating system
    Usage Data: Access logs, page clicks, feature usage
    Tracking: Cookies and local storage preferences
    Section 06

    Data Security

    Security Measures
    AES-256 Encryption
    TLS/SSL Protocols
    Multi-factor Auth
    Regular Audits
    Access Controls
    SOC 2 Compliance
    Breach Notification

    Affected users will be notified within 72 hours, outlining incident details and remediation steps.

    Section 08

    Your Rights and Choices

    Key Rights
    Access Data
    Request Copies
    Correct Details
    Delete Data
    Restrict Processing
    Withdraw Consent
    Right to be Forgotten (GDPR Article 17)

    EU visitors have the absolute Right to Erasure ("Right to be Forgotten"). Upon receiving a request, Kuberya B.V. will permanently erase all personal identifiable data, server activity logs, and account records within 30 days.

    To submit an erasure request: contact our Data Controller at somesh.malviya@gmail.com or info@kuberya.com

    Section 10

    Children's Privacy

    Services are not designed for minors. We do not knowingly collect data from individuals under 18.

    Section 11

    Third-Party Links

    Our website contains links to third-party services. We are not responsible for their privacy policies.

    Section 12

    Cookie Policy

    You can review or change your cookie choices at any time via the Cookie Settings link in the footer.

    Section 13

    California CCPA

    California residents have rights to opt-out, access, and delete collected personal data.

    Section 14

    EEA GDPR & Localized EU Data Storage

    EU data is hosted & processed locally in AWS Frankfurt (EU-Central-1) data centers. Fully compliant with Articles 44–50 GDPR.

    Section 15

    India Privacy Rights

    Compliant with DPDPA frameworks, offering clear request channels and grievance redressal.

    Additional Information

    16.International Data Transfers
    ▼

    As we operate globally (India, USA, UAE), your data may be transferred internationally with appropriate safeguards including standard contractual clauses and adequacy decisions.

    17.Updates to This Policy
    ▼

    We may update this Privacy Policy periodically. Material changes will be communicated via email, website banners, or in-app notifications.

    18.Data Protection Officer
    ▼

    We have appointed a Data Protection Officer to oversee privacy practices. Contact: info@kuberya.com

    19.Complaints and Disputes
    ▼

    Internal resolution within 30 days. You may also lodge complaints with relevant regulatory authorities (India, EU, USA, UAE).

    20.Language and Region Detection
    ▼

    To show the site in a suitable language, our hosting provider derives the country from your IP address at the moment of the request. The IP address is not stored by us and is not used to build a profile. You can override the detected language at any time using the language switcher, and your choice is remembered.

    Section 20

    Contact Information

    If you have any questions or concerns regarding our privacy practices, please contact our Privacy Department:

    Emailinfo@kuberya.com
    Websitewww.kuberya.com
    LocationMadhya Pradesh, India